Privacy Policy

January 2020

Audience Connect – Website Terms and Conditions for Use

 By accessing this website, you are agreeing to be bound by the following Terms and Conditions ("Terms"). Further, you represent and warrant that: (a) you are 18 years of age or older; (b) if you are under the age of majority in your jurisdiction, you have your parent's or legal guardian's authorization to use and access this website and to agree to these Terms; (c) you own or have authorization to use a personal computer, mobile device, tablet, or other electronic computing device whether now known or later developed, to access this website; and (d) you will use this website in accordance with these Terms.

This website, http://audienceconnect.com is owned and operated by Insight Ventures, LLC. We at Insight Ventures, LLC (referred to as "we", "us", or "our") recognize the importance of protecting the privacy of certain information ("information") collected about our customers and prospective customers (referred to as "customers", "you", "visitors" or "your"). This privacy policy, effective January 1, 2020 discloses the privacy practices our collection, use, and disclosure of information.

What Information Do We Collect and Why?

Personal and Non-Personally Identifiable Information

Personally Identifiable Information ("PII") is data about you that is personally identifiable; like your name, email address, IP address, or any other information that is not otherwise publicly available.  

Our websites provide users the opportunity to request information from Partners and clients, and to learn about various opportunities. These information request sites require users to provide us with contact information (name, address, phone number, email address, gender, age, work experience, etc.) as well as information specific to the product or service. We collect this information that you provide, and may use it to make your future requests from our websites easier by pre-populating contact forms with the information that you have provided. Information you provide to us is used for marketing purposes, and may result in follow-up communications from one of our partners or clients. Partners and clients have different methods of following up with your information requests based on the information you have provided. Methods of contact include but are not limited to mail, email, telephone and text messages. By using our service to request information from partners or clients, you are giving permission to our partners and clients (or their partners or vendors) to contact you using the method of their choice to meet your request for information notwithstanding any regulations or laws prohibiting specific methods.

Specifically, we may collect the following categories of personal information and use them for the following purposes:

1. IP Address – Target ads by location
2. Email address - Communicate and update you
3. Name - To address any communication with you

Non-Personally Identifiable Information ("NPII") data is collected by us or our Partners, and is used for the purpose of reporting, web traffic, statistics, advertisement 'click-thru's, online, retargeting and/or other activities on our website. NPII data collected by our Partners is for advertising purposes and is completely anonymous, and only includes information such as the Prospect's  date and time of visit, domain type, and their activity on our Advertisers' and Partners' websites. None of this information, individually or grouped together, can be traced back to a specific individual. We or our Partners may use cookies, web beacons, and/or other monitoring technologies for the purposes stated above.

Tracking technologies & Anonymous User Information

Technologies such as: cookies, beacons, tags and scripts are used by Insight Ventures, LLC and our marketing partners, or analytics. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to improve the quality of the information, reporting, web traffic, statistics, advertisement 'click-thru's, online, retargeting, to remember users' settings (e.g. language preference) and/or other activities on our website. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We collect technical information about all of our website visitors each time they visit our website so that we can understand how people are using the website and so that we can improve upon the overall quality of our visitors' online experience. We record and store in log files the date and time of your visit, the page you visited, the Internet service provider you are using, referral data, the type of browser you are using and the type of operating system you are using. You do not have to register with us before we can collect this technical information. We do not collect any additional personally identifiable information about you (such as your name, email address, etc.) except when you specifically and knowingly provide such information. We do not require you to share additional personally identifiable information (such as your name or email address) in order for you to use our website. We analyze information we collect about our visitors to examine trends, administer the site, and to track our visitors' paths through the website. We do not link this automatically collected data to other information we collect about you.

Behavioral Targeting / Re-Targeting

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking Here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Use of Internet Protocol ("IP") Addresses

An IP address is a unique number that is automatically assigned to your computer by your Internet Service Provider (ISP) or network whenever you are connected to the Internet. Technically speaking, your IP address could be used to reveal or be associated with your true identity, if combined with information in the possession of your ISP.  Because we value your privacy, we do not solicit this additional information from our users’ ISPs.

Aggregated General Information

Additionally, we may aggregate multiple users' PII in a manner such that the end-product does not personally identify you or any other user; for example, by using PII of all users to calculate the percentage of users who have a particular telephone area code. Such aggregate information is considered NPII for purposes of this Policy. Please note that if we combine any NPII with PII, the combined information will be treated by us as PII as long as it is so combined.

With Whom Do We Share Information and What Do We Share?

We share this information with marketing partners that allow us to better customize messaging to you. These partners include email providers, CRM solutions, direct mail companies, ad servers, social media platforms, and programmatic platforms. 

Updating your Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove by emailing us at privacy@insightventuresllc.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

We may on occasion combine information we receive online with outside records to enhance our ability to market to you those products and services that may be of interest to you. If you have signed up to receive our emails and prefer not to receive marketing information from this website, please follow the "unsubscribe" instructions provided on any marketing email you receive from this website.

Disclosure of Information to Third Parties

We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell, trade, rent, or release your personally identifiable information to third parties in ways that are not disclosed in the privacy policy. If we were to ever do so, you will have the opportunity to Opt-Out beforehand.

We may provide your personally identifiable information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personally identifiable information only as necessary to provide these services to us. 

Legal Disclaimer

We may also disclose your personally identifiable information:

• As required by law, such as to comply with a subpoena, or similar legal process;
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• If Insight Ventures, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personally identifiable information, as well as any choices you may have regarding your personally identifiable information; and/or
• To any other third party with your prior consent to do so.

Information Security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to your personally identifiable information to employees who need to know that information in order to operate, develop or improve our services. Passwords are stored in encrypted format for increased security. Our servers are protected by firewalls and are physically located in secure data facilities to further increase security. While no computer is 100% safe from outside attacks, we believe that the steps we have taken to protect your personally identifiable information dramatically reduces the likelihood of security problems to a level appropriate to the type of data involved.

Additional Notices and Disclosures

Links to 3rd Party Websites

Our website may contain links to other websites on the Web. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy policies of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Blogs

Our website may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personally identifiable information from our blog or community forum, contact us at privacy@insightventuresllc.com. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.

Correspondence

If you contact us, we may keep a record of that correspondence and we may collect your email address.

Customer Testimonials

We may post customer testimonials on our website which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to update or delete your testimonial, you can contact us at privacy@insightventuresllc.com.

Children's Privacy

This site is not intended for children. Children may only use this site with direct supervision of a parent or legal guardian. We do not knowingly request or collect personally identifiable information online or offline contact information from users under 13 years old and do not knowingly use or share personally identifiable information from users under 13 years old with third parties.

Chat

We may use a chat feature to assist you with. If our chat feature is offline we will collect your name and email address so that we may reply to your request.

Social Media Features

Our website includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Changes to Privacy Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at privacy@insightventuresllc.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your California Privacy Rights

If you are a resident of the State of California, you may have the following rights pursuant to the California Consumer Privacy Act (CCPA). When invoking any of the following rights, in order to protect your information from disclosure to an unauthorized person who may attempt to impersonate you, it is important that you complete a consumer request either by calling our toll-free CCPA consumer request line at 800-431-5779 or emailing us at privacy@insightventuresllc.com which we can use to help verify your identity.   We may contact you further if necessary to verify your identity or if we have any questions about the nature of your request.

• Access and Disclosure – Upon receipt of a verifiable consumer request, you may request that we disclose any of the following relating to the 12-month period prior to your request:
  1. The categories of personal information we have collected about you.
  2. The categories of sources from which your personal information has been collected.
  3. The business or commercial purpose for which we may collect or sell your personal information.
  4. The categories of third parties with whom we may share your personal information (including our business partners and third party service providers).
  5. The specific personal information we have collected about you.
  6. Whether we have sold or disclosed for a business purpose any personal information relating to you, and if so, the categories of third parties to whom it was sold or disclosed, the categories of personal information sold or disclosed, and the business purposes for which it was sold or disclosed. 
• Deletion – In some cases, you may request that your personal information in our possession be deleted, except where otherwise permitted by law. 
• Prohibition on Sale – You may request that your personal information not be sold to third parties. You may invoke this right by completing the form on our “Do Not Sell My Personal Information” web page.
• Non-Discrimination - Consumers who invoke their CCPA rights cannot be discriminated against by any of the following means:
  1. Denying good or services to the consumer.
  2. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
  3. Providing a different level or quality of goods or services to the consumer.
  4. Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.

However, businesses may offer financial incentives, charge different prices or rates, or provide different levels or quality of goods or services, if those differences are directly related to the value provided to the consumer by the consumer's data.

Your Acceptance of Our Privacy Policy

By using this website, you consent to the collection, storage, and dissemination of personal data as described above. If you do not agree with the terms, do not use the website.

Questions and Comments

Questions and comments about your privacy policy should be directed to privacy@insightventuresllc.com or mailed to

Privacy Officer, Insight Ventures, LLC

2603 Main Street – Suite 800
 Irvine, CA 92614